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Terms of Service

DRAFT — for platform testing, pending legal review

MeetRobots Limited t/a Abracademy Last updated: August 2026

1. About these terms

These Terms of Service ("Terms") govern your use of The Extraordinary Teams Accelerator platform ("Platform"), operated by MeetRobots Limited t/a Abracademy ("Abracademy", "we", "us", "our").

By accessing or using the Platform, you agree to these Terms. If you are using the Platform on behalf of an organisation, you confirm you have authority to bind that organisation.

2. The service

The Platform enables organisations to create and administer team assessment surveys, collect anonymised team responses, and generate team diagnostic reports. Access is provided on a subscription basis under a separate service agreement.

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with reasonable notice where practicable.

3. Access to the Platform

The Platform is accessed via individual user accounts. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorised access at [email protected]

You must not share your login credentials with anyone. Accounts are personal and non-transferable.

4. Acceptable use

You agree to use the Platform only for its intended purpose and in accordance with applicable law. You must not:

  • Use the Platform to collect data from individuals without their knowledge or consent
  • Attempt to gain unauthorised access to the Platform or its underlying systems
  • Introduce malicious code, viruses, or harmful content
  • Use the Platform in a way that could damage, overburden, or impair its operation
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform
  • Resell or sublicense access to the Platform without our written consent

5. Client data

You retain ownership of all assessment data and reports generated through your use of the Platform ("Client Data"). We process Client Data on your behalf in accordance with our Data Processing Agreement and Privacy Policy.

You are responsible for ensuring that participants are appropriately informed about the assessment and that any necessary consents have been obtained.

We do not store individual survey responses. Only aggregate scores and unattributed text are retained.

6. AI-assisted features

Where enabled, the Platform uses AI to generate narrative report summaries from aggregated, anonymised team-level results and to help users discover relevant development resources. AI features are not used for employee monitoring, performance management, recruitment, promotion, disciplinary decisions or automated employment decisions, and you must not use Platform outputs for those purposes.

7. Intellectual property

All intellectual property rights in the Platform — including software, design, content, and methodology — are owned by or licensed to Abracademy. Nothing in these Terms transfers any intellectual property rights to you.

Your use of the Platform does not grant you any rights to use our name, logo, or trademarks without our prior written consent.

8. Payment

Fees for the Platform are as set out in your service agreement, and are invoiced accordingly.

If payment is not received by the due date, we reserve the right to suspend access to the Platform.

9. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with the Platform, and to use such information only for the purposes of this agreement.

10. Warranties and disclaimers

We will provide the Platform with reasonable skill and care. We do not warrant that the Platform will be error-free, uninterrupted, or meet your specific requirements.

The Platform is provided for informational and organisational development purposes only. Any assessment results or reports should be interpreted by appropriately qualified individuals and should not be used as the sole basis for employment decisions.

11. Limitation of liability

To the fullest extent permitted by law, Abracademy's total liability arising out of or in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the fees paid by you in the twelve months preceding the claim.

We shall not be liable for any indirect, consequential, special, or punitive loss or damage, including loss of profit, loss of data, or loss of business, even if we have been advised of the possibility of such loss.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Term and termination

These Terms apply for the duration of your service agreement. Either party may terminate the agreement in accordance with the terms set out in the service agreement.

On termination, your access to the Platform will cease and we will return or delete Client Data in accordance with our Data Processing Agreement.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these terms

We may update these Terms from time to time. We will give you reasonable notice of material changes. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

15. Contact

For any questions about these Terms:

Email: [email protected] Post: MeetRobots Limited t/a Abracademy, 506 Kingsbury Road, London NW9 9HE